We examine mediating mechanisms linking IT investments and organizational reputation based on panel data from 153 English hospitals. Reputation is measured using 155,084 newspaper articles. Findings show that changes in IT investments are associated with subsequent changes in media reputation. Importantly, the direct reputation-enhancing effect of IT persists even when accounting for hospital effectiveness, efficiency, and external reporting.
CITATION STYLE
Antons, D., Salge, T. O., Kohli, R., Barrett, M., & Oborn, E. (2015). The social value of information technology: How it investments enhance hospital reputation. In 75th Annual Meeting of the Academy of Management, AOM 2015 (pp. 1158–1163). Academy of Management. https://doi.org/10.5465/AMBPP.2015.175
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