The Importance of a Satisfaction Analysis in a Face-to-Face Tutorial: A Case Study at Universitas Terbuka

Susilo, A., & Suhardi, D. A. (2018). The Importance of a Satisfaction Analysis in a Face-to-Face Tutorial: A Case Study at Universitas Terbuka. In Educational Technology to Improve Quality and Access on a Global Scale (pp. 57–69). Springer International Publishing. https://doi.org/10.1007/978-3-319-66227-5_6