Human interaction and collaborative innovation

Abstract

Collaborative innovation is on the rise. The tools, techniques and technologies to foster human interaction in the service of collaborative innovation are increasing every year. Interactions that lead to win-win outcomes are also on the rise. Examples in this paper include the IBM advisory council program and process, the design of a global cross-company and cross-culture derivative in Content Evolution Labs, and the emergence of EduPresence to drive a global education network using telepresence and other technologyenabled forms of interactive learning. Samples of collaborative innovation techniques are explored, including the team use of Post-ItsTM, journey mapping, and voting and group-commitment. © 2011 Springer-Verlag Berlin Heidelberg.