Organizational happiness character and lecturer performance: the mediating effect of organizational citizenship behavior

Abstract

This study aimed to determine the role of organizational happiness character (OHC) towards lecturer performance with organizational citizenship behaviour as a mediation variable. The study was aimed to lecturers at private universities in Greater Bandung, with a total number of 5,435 lecturers out of 21 Private Universities. Data was collected using a questionnaire with a differential semantic scale in 2021 and 2022. It has met the minimum sample requirement needed for SEM-PLS analysis. The study is devoted to analiysis of the lecturer perception of organizational happiness, organizational citizenship behavior (OCB), and lecturer performance, testing 4 hypotheses. The measurement scale in this study uses differential semantics which is an effective measurement tool for attitudes. The analysis of the research hypothesis shows a relationship between OHC and performance, and OCB variables affect the improvement of lecturer performance. The relationship between OHC and OCB has also been confirmed and shows a positive and significant relationship. Hence, it can be said that the variable OCB is a mediator for the effect of the variable OHC on employee performance. In this study, organizational citizenship has a partial mediating effect in improving lecturer performance.