Results of a survey about the use of tools in the area of document management

Abstract

Two market surveys are part of the achievements in the project Adaptive READ and they will both be discussed in this paper. Their evaluation indicates that paper, as a medium, plays a leading role as information carrier in today's organisations. Furthermore it was ascertained that there is a growing demand for tools to support information retrieval and that the goals of Adaptive READ fit to actual customers needs. The focus of this paper shows only a small extract of the results and concentrates on the use of tools in document management as well as the users acceptance of new technologies in information retrieval. © Springer-Verlag Berlin Heidelberg 2004.