PIECES Framework untuk Analisa Tingkat Kepuasan Pengguna dan Kepentingan Sistem Informasi

Abstract

This Paper try to apply PIECES Frameworn on System Infromation analysis. To realize it, we need to test user repond on one information system, we will try to test on SIM PKN, one of information system in Universitas Muhammadiyah Malang. PIECES Framework has 6 scope analysis (Performance, Information and Data, Economics,Control and Security, Effeciency, and Service).Our purpose is Apllyin PIECES framework to determined Satisfaction of user and Importance of the system on SIM PKN. This paper obtained result that show the research is done, and users response are very good with average of satisfaction 4,03 and importance of system 4,19.