The role of stakeholders’ interests management mechanism in the transport services market development

Abstract

Article deals with stakeholder’s interests analysing in transport services market. The main goal of the paper is to propose the best solution for current stakeholders’ conflicts in transport market. Common groups of stakeholders in transport services market are identified. Stakeholder’s interests are highlighted and analysed. Social, corporate, business, ecological, and political interests are compared. One-level and inter-level conflicts of stakeholders’ interests are figured out. Analysis according to Importance and Influence Stakeholder Analysis framework has been made. In particular, it is determined that the stakeholder’s conflicts are complex and entailed the emergence of a conflict web. A set of tools for most effective solving current problem and achieving existence opportunities are selected. Searching for a “win-win” solutions is proposed as the basic strategy for resolving stakeholders’ conflicts of the transport services market, achieving the goals of sustainable development, and acceleration of European integration processes.