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Reklamationsmanagement

  • Diehsle P
Springer Berlin Heidelberg, (2012), 67-82
DOI: 10.1007/978-3-642-32552-6_5
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Abstract

Kundenorientierung

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APA

Diehsle, P. (2012). Reklamationsmanagement. In Erfolgsfaktor Kundenzufriedenheit (pp. 67–82). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-32552-6_5

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