Mining e-mail content for a small enterprise

Abstract

Emails constitute a rich source of a company's information, replacing fax, letters, phone and memos as the dominant form of interand intra-business communication. An email system is now a place where task is received, managed and delegated in a company. For small companies, the backbone of modern business, sieving and analyzing tons of business emails consume much business time. There are abundant data mining techniques that can assist email analysis. This paper describes a web-based approach to parse and mine email logs from a POP3 server for content information. The email system affords users a computer-aided tool for decision making. can be associated with diseases with improved visualizations. © 2007 Springer.