Service design is defined as applying design methods and principles to the design of services. Service design is complimentary to conventional service development approaches and as such should be- come a contributor to Services Sciences, Management and Engineering (SSME). Two examples of the unique contribution of methods that Service Design offers are described.
CITATION STYLE
Holmlid, S., & Evenson, S. (2008). Bringing Service Design to Service Sciences, Management and Engineering (pp. 341–345). https://doi.org/10.1007/978-0-387-76578-5_50
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