The practice of interaction design

Abstract

The aim with this paper is to look into the role of interaction design and we investigate how interaction designers experience their work role, and, activities they perform. Semi-structured interviews were conducted with interaction designers. They do not have an overall view of the design process and are hired as internal consultants. The role of the interaction designer is included in the formal reports on how to conduct a development project. Often the interaction designer is used to work with a limited piece of the design process and the methods at hand. It is important to separate the role of the interaction designer from an old development tradition and move it to a more design-oriented way of thinking about interaction design and the work of interaction designers.