Inclusion through digital social innovations: Modelling an ecosystem of drivers and barriers

Abstract

The paper links latest insights from the field of social innovation research to the role of digital technologies and their potential to better address special needs. Therefore, it proposes a model to identify drivers and barriers for a broader use of digital social innovations in transformative processes towards inclusion. The paper develops a model of four distinct, yet interrelated contexts which analytically structure drivers and barriers in complex social innovation ecosystems, and which may also enable and support innovators to better understand driving and hindering factors for their digital social innovation initiative.