Software as a Service Challenges: A Systematic Literature Review

Abstract

Software as a Service (SaaS) as a type of Cloud computing is a type of computing that become a contentious topic among enterprise information technology (IT) professionals. In recent decades, rapid advances and breakthroughs in SaaS have enabled many businesses in numerous industries to consider it as a promising technology towards using. Nevertheless, such a new approach is up against a number of obstacles, a systematic literature review of SaaS cloud computing’s possible antecedents has been conducted to describe the significant challenges SaaS cloud computing adoptions are facing. Articles describing the difficulties of SaaS Adoption were compiled. For a concentrated discourse on solutions, we organized the key challenges in the ontology. As a result, out of more than 68 factors which has been addressed, 16 factors has been identified and deeply discussed as a significant factors that may affects CC SaaS adoption. A comprehensive framework of SaaS Adoption obstacles will be required to expedite the adoption of this Innovation.