Integrating urban data with urban services

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Abstract

This chapter provides an overview of the architecture for integrating urban information. It describes how urban information should be integrated and how this integration can result in collective optimization of services. The integration of spatial and temporal information represents the initial approach for the architecture of social and technical integration. A much better metric to improve is user satisfaction, wherein users are the individuals and businesses in cities. Further, three key channels for integrating information are discussed here. The first channel is the set of interfaces that enable systems to operate symbiotically. Specifically, this indicates the designing interfaces that allow businesses and services to communicate and interact with each other such that all of them operate not only independently but also as part of a larger organic system. The second channel is the set of social systems that recalibrate the rights and responsibilities concerning the use, management, and protection of data. Technology that can enable organizations to use personal information without compromising on data privacy and data principles is introduced. The last channel is a measure of the quality of life (QoL). This has already been discussed in the second section of Chap. 2. In this chapter, we discuss a theoretical framework for measuring the QoL using human sensing.

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Shibasaki, R., Hori, S., Kawamura, S., & Tani, S. (2020). Integrating urban data with urban services. In Society 5.0: A People-centric Super-smart Society (pp. 67–83). Springer Singapore. https://doi.org/10.1007/978-981-15-2989-4_4

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