This article addresses the question of how the COVID-19 pandemic has impacted on the activities, visibility, and recognizability of a chaplaincy team in a large healthcare facility in the Netherlands. In the context of a participatory action research project aimed at developing a clear chaplaincy profile in order to increase the visibility and recognizability of chaplains in the organization, the COVID-19 outbreak has had a surprising effect. The chaplains reported an unexpected and sudden increase in their visibility and a strengthening of their profile due to the pandemic. In this article, we explore how the chaplains have responded to the COVID-19 outbreak and reflect on the question of what lessons may be learned from the recent past period regarding visibility and recognizability of chaplaincy in healthcare organizations.
CITATION STYLE
Wierstra, I. R., Jacobs, G., & Schuhmann, C. (2020). Present in times of crisis: The impact of COVID-19 on activities, visibility, and recognizability of chaplains in a healthcare organization in the Netherlands. Health and Social Care Chaplaincy, 8(2), 191–205. https://doi.org/10.1558/HSCC.41833
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