Reaching out merits of information technology: Conflict management in schools

Abstract

The aim of this study was to examine the attitudes of headmasters in conflict management process within the school culture. The study has qualitative nature through the interviews with 76 teachers on the leadership and conflict management strategies of the headmasters. Within the framework of action learning and learning organization of a school culture, professional identity, the motivation and leadership are crucial for the research process. The analysis of multiple themes, as regards to the research focus, the findings proved the merits of information technology in conflict management in schools. Being involved in a collaborative dialogue provides valuable opportunities for a bridge on communication, negotiation for personal and professional development as regards to the motivation and productivity in school context.