Addressing air traffic controllers’ English language proficiency needs: Case of Zenata Airport

Abstract

The current paper is a contribution to the field of English for Specific Purposes (ESP) in aviation industry in an Algerian context. It was conducted in Zenata – Messali el Hadj Airport. It was a case study research that is intended to explore the English language deficiencies and problems Algerian air traffic controllers may face in their work, as well as to identify their lacks, needs and wants. To overcome their difficulties a needs identification and analysis was conducted thanks to various instruments: Interviews, a questionnaire and classroom observation. The results indicated that all informants involved in the current research were aware of the importance of the English language in aviation industry, as low proficiency in this language might lead to misunderstanding and dangerous situations. Air traffic controllers reveal their need to develop their language proficiency, namely in speaking and listening skills with special focus on vocabulary and grammar. To conclude English language is important in aviation industry. A good mastery of this language helps avoid misunderstanding and keep aviation safety. Thus, Algerian air traffic controllers need to enhance their English language ability thanks to appropriate English courses and well-trained ESP teachers. Keywords: Air traffic controllers, English for aviation, English for specific purposes, English language proficiency