Service Behavior Trustworthiness Management

Abstract

As we move to a world where our information assets reside on the Web, the issue of service trust adds a new set of dimensions to the age-old problem of belief and trust in content. The ability to measure and evaluate service behavior trustworthiness becomes increasingly important. This paper presents a service behavior trustworthiness management system. This system could help third parties to develop and implement a framework for monitoring and managing the trustworthiness of service behavior. An overview, relate concepts and methods of the system are proposed in this paper. We also discuss a case study of this system and potential practical value of the proposed system in e-bank applications. © Springer-Verlag Berlin Heidelberg 2013.