Causes and Effect of Occupational Stress and Coping on Performance with Special Reference to Length of Service: An Empirical Study Using Multinomial Logistic Regression Approach

Abstract

The manuscript presents the outcome of our research study on effect of occupational stress, coping strategies adopted, length of service and their relation with performance of employees. A survey using an undisguised questionnaire was carried on the employees working in the International Agricultural Research Institute and Information Technology sector in Indian Metro, Hyderabad. The data from the 756 respondents, including 381 women and 375 men responses was used for analysis. The occupational stress was measured using 14 stress causing components—workload, co-workers, peer, peer-support, role ambiguity, role conflict, career, harassment, psychological factors, physiological factors, behavioural factors, social support, job control, approach coping and voidance coping, length of service on dependent factor Performance of the respondents from the International Agricultural Research Institute and IT sector. The effect on dependent variable performance with the independent factors length of service was divided into 4 groups in 1 - 5 years, 6 - 10 years, 11 - 15 years and >15 years of service, occupational stress factors, coping strategies were measured. The overall C-Alpha value is 0.92 for overall components, 0.91 for occupational stress components, 0.92 for overall coping, 0.69 for performance; whereas 0.69 for avoidance coping 0.69 for approach coping. The likely hood odds rations (ORs) were estimated to predict degree of association of occupational stress, coping strategies, length of service with performance of the employees, gender and age differences.