Revisiting synchronous computer-mediated communication: Learner perception and the meaning of corrective feedback

Abstract

Effectively exploring the efficacy of synchronous computer-mediated communication (SCMC) for pedagogical purposes can be achieved through the careful investigation of potentially beneficial, inherent attributes of SCMC. This study provides empirical evidence for the capacity of task-based SCMC to draw learner attention to linguistic forms by offering opportunities for corrective feedback and incidental recasts, highlighting learners' errors. The findings open up the discussion on the meaning of feedback considering learners' perceptions and the unique SCMC features. The findings indicate that learners do not attend to corrective feedback that promote "the corrector" and "the corrected" relationships. Rather, they benefit from incidental recasts that coincidentally contrast with their ill-formed L2 production. This study also challenges the previous assumptions regarding certain SCMC features believed to be beneficial to learners. Features like split turns increase learners' cognitive load and make it difficult for learners to follow the flow of the conversation. Considering split turns of SCMC and learners' different perceptions on tasks, this study calls for reframing recasts in SCMC and more sensitive research methods for investigating SCMC interaction.