ANALYSIS OF SMS FEEDBACK AND ONLINE FEEDBACK USING SENTIMENT-ANALYSIS FOR ASSESSMENT OF TEACHING

Abstract

In this we introducing the feedback from student by collecting through SMS's and online using free text for assessment of teaching. In traditional method, the assessment of the teacher is done by students in the format of Multiple Choice Question (MCQ) or polling using SMS facility. In the MCQ, the feedback may be a single-alphabet (A or B or C or D) and in the case of polling, either we can select Yes (Y) or No (N) to give feedback about the teacher. In the proposed system, the assessment of the teacher is done by students in the form of free text. These SMS's are collected by the System. Then it will analyze the SMS's and gives the feed-back of teacher by using Sentiment Analysis. The system will have lecturer and student login pages. In student login, there is an option to give feedback with many categories (teaching, behaviour, communication, knowledge, interaction) of a teacher. The system will check the spelling and grammar errors for the free text given by the student and it will highlight the errors, for changing to correct one. In Lecturer login, we will show the feedback in graphical representation for all categories and overall presentation also.