Information and communication technologies usage for professional purposes, work changes and job satisfaction. Some insights from Europe

Abstract

This paper aims at investigating the relationship between work changes and Information and Communication Technology usage for professional purposes. These two major concepts are at the heart in current research on working environment and its conditions for fostering job satisfaction, an important and well recognized outcome. In order to pursue our goal, the paper is organized in the following way. In the first part, a brief overview of work changes is provided, together with a review of recent literature linking current contributions within the two chosen areas of study, and hypothesis to test are suggested. In the second part, results of the analysis—carried out on a sample of European employees (N = 21,540) taken from the Sixth European Working Conditions Survey (EWCS 2015) is described. Finally, first interesting counter-intuitive evidence is discussed and concluding remarks on managerial implications of our enquiry about a ‘good’ management of ICTs are reported.