ADinnov: An intentional method to instil innovation in socio-technical ecosystems

Abstract

This paper presents an intentional-based modelling method aimed to support the analysis, the diagnosis and innovations for socio-technical ecosystems. Understanding and improving socio-technical ecosystems is still indeed a major challenge in the information systems domain. Current information systems’ methods do not consider the particularities of socio-technical ecosystems where breakthrough innovation is not always possible. The proposed method called ADInnov aims at guiding a continuous innovation cycle in socio-technical ecosystems by focusing on the resolution of their blocking points. It combines different user-centred techniques such as interviews, serious games or storyboarding. The method, represented with the MAP formalism, results from the lessons learned in a healthcare domain project (InnoServ). Through an empirical study, project managers evaluated the method appropriateness.