Abstract
This paper describes two generic counseling approaches, valuable in the field of User Centred Design. The paper differentiates the areas of User Experience from User Centered Design as a holistic approach. The conclusions drawn will suggest which type of consultancy approach to best use for which type of service. With this, the authors especially address external usability consultants. © Springer-Verlag Berlin Heidelberg 2007.
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CITATION STYLE
Woletz, N., & Laumann, S. (2007). Enable the organization for UCD through specialist and process counseling. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4550 LNCS, pp. 985–990). Springer Verlag. https://doi.org/10.1007/978-3-540-73105-4_108
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