In literature and especially in Service-Dominant (S-D) logic, value is seen as being “uniquely and phenomenologically determined by the beneficiary” (Vargo/Lusch 2016: 8). However, to evaluate the value of the experiences made, the beneficiaries need a reference to which such experiences can be related. According to goal theory, value is dependent on the goals of a beneficiary as it stems from the contribution of things, processes, or behaviors to an individual’s goal achievement in use situations (Bagozzi 1997; Barsalou 1991; Gutman 1982; Peterman 1997).
CITATION STYLE
Kleinaltenkamp, M., Löbler, H., Eßer, B., & Fennert, N. (2018). Social Attribution of Value – the Case of Electronic Engagement Platforms. In Die informatisierte Service-Ökonomie (pp. 93–112). Springer Fachmedien Wiesbaden. https://doi.org/10.1007/978-3-658-21528-6_5
Mendeley helps you to discover research relevant for your work.