Measuring and Evaluation of the Results of UI-Re-engineering in the Nursing Field

Abstract

Since all systems and services are ultimately aimed at human users, it is essential to address the interaction between humans and machines. A disproportionately growing number of care recipients and the associated avalanche of data in all areas of modern care continuously increases the need for more efficient, higher-quality and at the same time more cost saving options for care and its networking of relatives, doctors and nurses. As part of a project to digitize dementia residential communities, an information platform called INFODOQ was developed. The system serves as a transparent information, coordination and communication platform for various dementia residential communities to optimize the daily care and nursing routine. After completion, the system underwent several analytical and empirical evaluations in which nursing teams were involved. The subject of the work presented here is the presentation of the evaluation results, the subsequent reengineering process of nursing documentation and the presentation of a specially developed analysis tool. We discuss the requirements and problems arising from the interaction of nursing staff with digital nursing documentation. Present analysis procedures regarding acceptance and usability for software development. Aiming at improvements in the interaction between caregivers and software through a new guideline for the development of care documentation. The principle of “ambient freedom of objects”, i.e., the proportionality of each individual object in the context of the granularity of the user interface. Characteristics include self-localization, clarity and simplicity.