Criteria for Auditing Telecommunications Equipment Suppliers

Abstract

This paper considers the theory and practice of devising the criteria for supplier audit. It analyzes the provisions of national and international standards that regulate the principles and criteria of audit, other papers on the topic, and customers’ requirements to the quality of the product. This analysis has produced criteria for auditing telecommunications equipment suppliers. The author presents a classification of criteria grouped into six areas of audit that correspond to the most important aspects of a company’s production process affecting the quality of the finished product. These include product development, procurement, quality control, infrastructure management, production facility management, and HR management. The paper details upon these criteria and shows what kind of evidence could be collected for such audit.