Cross-cultural study on shop-floor control system

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Abstract

This study investigates the impact of cultural difference between China and Germany on the system design and implementation of Shop-Floor Control (SFC) system. The study aims to explore the following research questions: (a) how cultural differences influence users' requirements on SFC functions; (b) what kind of user interface design should be adapted for users from different cultures; and (c) how to implement SFC system in the shop-floor management in different cultures. 10 Chinese users and 5 German users from 4 Sino-German joint ventures were interviewed in the study. Based on the interview results, 24 cultural related key findings were concluded. We discussed the implications and provided 5 design and implementation recommendations for SFC system. © 2011 Springer-Verlag Berlin Heidelberg.

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Zhao, X., & Huang, H. (2011). Cross-cultural study on shop-floor control system. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 6775 LNCS, pp. 437–445). https://doi.org/10.1007/978-3-642-21660-2_49

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