Positive policing: Communication and the public

Abstract

Communication is perhaps one of the most important aspects of law enforcement, yet it is also perhaps one which is neglected more often than others as being secondary to the important role of the police as crime fighters and law enforcers. However, communication is something that is ignored at an individual’s (officer) or agency’s peril. This chapter discusses the important role of communication between officers, departments, agencies, and most definitely the importance of good communication with the general public. It will also address some suggestions for how this can be tackled and successfully achieved, thereby providing for amore positive image of the police and in this manner creating a culture of support in the community.