Optimal layout of static guidance information in comprehensive transportation hubs based on passenger pathfinding behavior

Abstract

Passenger orientation (pathfinding) is an important factor in designing the layout of comprehensive transportation hubs, especially for static guidance sign systems. In essence, static guidance signs within the hub should be designed according to passengers' pathfinding demand, that is, to provide passengers with accurate information at the appropriate location. Therefore, from the perspective of passenger information demand, this study aims to determine the appropriate location and density of static guidance information. Two types of passenger information demand in the pathfinding process are defined in this study: one is generated at the path decision point, where multiple path options exist; the other is at the points between decision points, where pathfinders need to confirm that they are still on the correct path. According to the interaction of pathfinding behavior and guidance information, the abstract relationship model is established between macro-behavioral characteristics and the micro-psychological state. Moreover, based on walking speed analysis, the judgment criterion of passenger psychology in pathfinding is proposed to determine the spatial location and density of guidance information. The analysis results of Shanghai Hongqiao International Airport show that, under the threshold of the speed drop section given in the study, 80% of passenger information demand is satisfied when guidance information spacing is 47 m, and 60% of information demand is satisfied when the spacing is 56 m. The findings presented in this paper can provide a reference for the optimal design of static guidance information in comprehensive transportation hubs.