Emotional intelligence describes ability, capacity, skill, or self-perceived ability to identify, assess, and manage the emotions of one’s self, of others, and of groups. The theory is enjoying considerable support in the literature and has had successful...
CITATION STYLE
Serrat, O. (2017). Understanding and Developing Emotional Intelligence. In Knowledge Solutions (pp. 329–339). Springer Singapore. https://doi.org/10.1007/978-981-10-0983-9_37
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