Curriculum design and delivery for E-government knowledge transfer in a cross cultural environment: The Bangladesh experience

Abstract

This paper describes a successful intervention to facilitate the adoption of e-government in a least developed country. The action design research project adopted an unusual approach to facilitating e-government based on earlier grounded research that identified particular underlying inhibitors to adoption. In this case, the need to increase the knowledge of the Bangladeshi public servants to the potential and approaches of e-government was a higher priority than attempting any specific e-government project implementation. A formal education program has been established that is available to all Bangladeshi public servants through institutional training. The project’s approach and the lessons learned in its delivery provide a useful framework for other e-government interventions in least developed countries.