On services and insights of technology intelligence system

Abstract

The importance of technology strategy in business is getting emphasized as global technology competition is being rapidly intensified. To achieve successful business, nothing is more important than timely establishment of proper technology strategy. The process of establishing technology strategy is technology planning, which should be supported by technology intelligence (TI). To reduce the cost of manual technology intelligence activities, we suggest an automated technology intelligence system which can support whole steps of technology planning systematically. We examined what decision should be made and what information is required in each step. And then, we suggested seven services and their explicit insights which have a specific role at each step of technology planning. Considering recent growth of mobile environment of users, we implemented our system running on tablet PCs. © 2013 Springer-Verlag Berlin Heidelberg.