Delphi Studies: The Value of Expert Opinion Bridging the Gap - Data to Knowledge

Abstract

This paper reports an as yet unfinished Delphi investigation of information management futures. Too often the personal aspect of information provision is overlooked in the light of the dramatic development of technology. However, behind every technological advance there is a provider whose role it is to source, organise and disseminate the information gleaned via that technology. To investigate what is at heart a very subjective situation—an individual’s reaction to a changing work place—the Delphi approach seemed most appropriate. Designed to collect expert opinions as independent, considered views on a commonly debated topic, this method offered structure and validity without a framework too formal to allow for personal, subjective considerations. A Delphi approach provides a unique methodology for studying the trend of future developments. In this particular study it demonstrated a clear perception by senior members of the profession as to the future.