Performance dashboards for project management

Abstract

In order to improve the quality of decisions, companies are trying to find solutions for better supervision during the progress of the projects. Dolf Technologies is a business located in Saudi Arabia with their headquarters in Khobar. The company has several challenges concerning project management. These challenges are influencing the quality and the punctuality of the delivered tasks. One effective way to deal with such a problem is to monitor all these tasks in an effective way. This paper reports on the case of employing performance dashboards by DOLF Technologies. The suggested solution consists of two dashboards, one is destined to operational control level employees and the second is dedicated to strategic level management. Both dashboards are designed using Tableau software connected to online excel sheet where the company data is stored. The first solution is the operational dashboard displays the progress of each task in each subproject, colored by if the task is on time or overdue. Moreover, working hours left compared with the deadline. As well as, the overall progress of each subproject displayed by how much it is finished in percentage out of 100. The second solution is the managerial dashboard an abstraction of the operational dashboard. It shows vertical progress bars; each visualizes the frequency of delays in tasks that each sub-project has. In addition, pie charts show the percentage of completed tasks for each subproject. The dashboards have been deployed and the initial feedback is positive.