Visualization of Female Public Toilet Information Service Design and Research Based on Queuing and Waiting Psychology

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Abstract

In areas of high traffic, it is not uncommon for female public toilets to use queues. Even though the use of female public toilets has improved in recent years, this common dilemma has not been completely solved and optimized. In the context of significant data and the Internet era, through the optimization of female public toilet information prompts that look for ways to alleviate the queuing of female public toilets. From the perspective of users and based on the waiting psychology of queuing, analyzing the psychological and behavioral responses in the queuing process of female toilets, subsequently introducing the theory of visual information and exploring the service design for improving the public toilets for women, optimizing the user experience and effective improving the queuing of female public toilets.

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Yu, J., Xu, Z., & Feng, Y. (2019). Visualization of Female Public Toilet Information Service Design and Research Based on Queuing and Waiting Psychology. In IOP Conference Series: Materials Science and Engineering (Vol. 631). Institute of Physics Publishing. https://doi.org/10.1088/1757-899X/631/5/052009

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