Abstract
Effective face-to-face conversations are highly interactive. Participants respond to each other, engaging in nonconscious behavioral mimicry and backchanneling feedback. Such behaviors produce a subjective sense of rapport and are correlated with effective communication, greater liking and trust, and greater influence between participants. Creating rapport requires a tight senseact loop that has been traditionally lacking in embodied conversational agents. Here we describe a system, based on psycholinguistic theory, designed to create a sense of rapport between a human speaker and virtual human listener. We provide empirical evidence that it increases speaker fluency and engagement. © Springer-Verlag Berlin Heidelberg 2006.
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CITATION STYLE
Gratch, J., Okhmatovskaia, A., Lamothe, F., Marsella, S., Morales, M., Van Der Werf, R. J., & Morency, L. P. (2006). Virtual rapport. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4133 LNAI, pp. 14–27). Springer Verlag. https://doi.org/10.1007/11821830_2
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