Communication in AI-assisted teams during an interdisciplinary drone design problem

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Abstract

Human-artificial intelligent (AI) - assisted teaming is becoming a strategy for coalescing the complementary strengths of humans and computers to solve difficult tasks. Yet, there is still much to learn regarding how the integration of humans with AI agents into a team affects human behavior. Accordingly, this work begins to inform this research gap by focusing specifically on how the communication structure and interaction changes within AI-assisted human teams. The underlying discourse data for this work originates from a prior research study in which teams solve an interdisciplinary drone design and path-planning problem. Several metrics are employed in this work to study team discourse, including count, diversity, content richness, and semantic coherence. Results show significant differences in communication behavior in AI-assisted teams including more diversity and frequency in communication, more exchange of information regarding principal design parameters and problem-solving strategies, and more cohesion. Overall, this work takes meaningful steps towards understanding the effects of AI agents on human behavior in teams, critical for fully building effective human-AI hybrid teams in the future.

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APA

Gyory, J. T., Song, B., Cagan, J., & McComb, C. (2021). Communication in AI-assisted teams during an interdisciplinary drone design problem. In Proceedings of the Design Society (Vol. 1, pp. 651–660). Cambridge University Press. https://doi.org/10.1017/pds.2021.65

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