Integrated Quality Management of The State Islamic University of North Sumatra, Medan in The Development of Graduation Skills Based on Soft Skills

Abstract

This study found an integrated quality management model at UIN North Sumatra Medan in developing soft skills-based graduate competencies. The research instrument is the researcher himself as a key instrument. Data collection was carried out in three ways, namely; observation, interview, and documentation study. To analyze the data, several steps were taken, namely; compiling data, linking data, producing data, presenting data, and making conclusions. To achieve a reliable level of research data that has been collected, credibility and triangulation tests were carried out. The results showed that UIN SU Medan implements quality management in developing soft skills-based graduate quality through the effectiveness of the implementation of management functions.