Next Step: How Digital Literacy Affects Digital Transformation in Companies

Abstract

Digital transformation has become indispensable for many companies in the current digital era. However, the success of any digital transformation project is largely determined by several prerequisites. One such prerequisite is undoubtedly the digital literacy of the company's employees. This paper, therefore, argues for the measurement of digital literacy in companies and subsequent assessment of the effects that the digital literacy of employees has on digital transformation in the company. While there are several already existing "universal" frameworks for measuring digital literacy, they are not perfectly suited for the specifics of a business/company environment. Thus, the paper encourages future research in this area and announces the intent to create an index for measuring digital literacy in a business/company context. This will serve as a basis for constructing a framework for assessing a company's digital transformation readiness based on its employees' digital literacy level.