Enterprise 2.0 Meets Business Process Management

Abstract

This chapter discusses the main aspects of Enterprise 2.0, how they are already impacting BPM, and how BPM is likely to evolve into a more social environment in the future. In particular, the impacts include cultural effects of collaboration during process modeling and process execution, as well as technological impacts of newer user interface models, development techniques, and delivery mechanisms. In turn, these have economic impacts for both development and delivery models that become more relevant during the current economic recession.