This paper describes the development of the generic collaboration support architecture CAKE incorporating case-based reasoning (CBR). CAKE provides unified access to knowledge available within an organization, and CBR technology is used throughout the system to distribute this knowledge to agents as required. Adaptive workflows and collaboration patterns selected by a CBR process are introduced for explicitly describing collaboration among agents. In order to guide the technical design of the architecture, a systematic analysis of the requirements for collaboration support has been performed in various application domains. © Springer-Verlag Berlin Heidelberg 2006.
CITATION STYLE
Bergmann, R., Freßmann, A., Maximini, K., Maximini, R., & Sauer, T. (2006). Case-based support for collaborative business. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 4106 LNAI, pp. 519–533). Springer Verlag. https://doi.org/10.1007/11805816_38
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