The Antecedents of Organizational Citizenship Behavior (OCB) and TheirEffect on Performance:Study on Public University in Makassar, South Sulawesi, Indonesia

Abstract

Thepurpose of this research is to examine and analyze the effect of personality, organizational commitment, job satisfaction and organizational support on Organizational Citizenship Behavior (OCB) and its implication on lecturers's performance.The approach taken is quantitative study on lecturers of 3 (three) Public University in Makassar, South Sulawesi, Indonesia. Data analyzed with Structural Equation Modelling (SEM) dengan alpha 5% to examine the relationship between variables.The study reveal that personality, job satisfaction, organizational support, has significant effect on OCB and performance of lecturers. Meanwhile, organizational commitment has significant affect on performance and show negative effect on OCB. Moreover, OCB has significant effect on performance of lecturers.The research variables were measured based on the perception of the respondents who were also the subject of research that can lead to bias in obtaining the data, especially for measuring personality, OCB, and performance. Personality and commitment of lecturers in this studymaynotreflectthe personality and commitment in general lecturer at universities throughout Indonesia so it can not be generalized. OCB and performance of lecturers in this study is local, particular at the State University in the city of Makassar and therefore can not be generalized.