Cognitive Digital Twin Enabling Smart Product-Services Systems: A Literature Review

Abstract

Cognitive Digital Twin (CDT) has been taking considerable attention in several recent studies. CDT is considered as a promising evolution of Digital Twin bringing new smart and cognitive capabilities. Therefore, it is important to understand how companies can exploit this new technology and create new data-driven business models. Considering that context this article aims to identify Smart PSS business model based on Cognitive Digital Twin platforms. To reach this goal a literature review was conducted. As a principal contribution this study brings a set of new business models to offer Smart PSS based on cognitive digital twins. Moreover, the study presents several real cases of companies that are currently using the cognitive capabilities supplied by edge companies of the digital twin technologies.