How Information Systems Assist the Management of the Supply Chain in an Emerging Country Like Brazil

Abstract

IT has an important role in the performance of companies, provides a flow of information that makes the supply chain become more robust and resilient, without compromising efficiency. Most companies are applying IT systems, mainly in Supply Chain Management (Supply Chain Management - SCM) to enhance their performance in competitive global markets. The research is important because it will provide a study of what are the IT systems used to manage the supply chain and likely future trends. To achieve the objective of this work was carried out a survey with consultants and professionals in IT and supply chain who work in large companies. To collect the data needed for analysis, we used the exploratory research of a qualitative nature. Thus, we can conclude that the use of IT in the supply chain directly impacts in the areas of planning, manufacturing suppliers, customers and delivery. © IFIP International Federation for Information Processing 2014.