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Investigating the Role of Information on Service Strategies Using Discrete Event Simulation

  • Cuthbert R
  • Tiwari A
  • Ball P
  • et al.
DOI: 10.1007/978-0-85729-189-9_11
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Abstract

… For example, Davies and Davies (1986) discuss the use of simulation within the healthcare domain for the planning of health service resources. Further to this, a limited number of attempts have been made to use Discrete Event Simulation (DES) in a service design context …

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APA

Cuthbert, R., Tiwari, A., Ball, P. D., Thorne, A., & McFarlane, D. (2011). Investigating the Role of Information on Service Strategies Using Discrete Event Simulation (pp. 197–214). https://doi.org/10.1007/978-0-85729-189-9_11

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