This paper proposes a Service Level Management architecture for an IT (Information Technology) environment based on the concept of the creation of a Remote Network Operations Center through the Internet and Web interface under safe connections, viewing cost reduction and simplification of the work underlying network management. Additionally, a methodology for fault and performance management is exposed and a laboratory case is carried out in order to validate the proposal. © Springer-Verlag 2004.
CITATION STYLE
Ramos, A. S., Garcia, A. S., Villaça, R. D. S., & Drago, R. B. (2004). A web-based pro-active fault and performance network management architecture. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 3124, 792–800. https://doi.org/10.1007/978-3-540-27824-5_105
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