This paper aims to analyze, through a systematic literature review, the research scenario related to performance indicators in humanitarian operations from the perspective of the beneficiary. The results cover a descriptive analysis of the main research characteristics and trends in the existing literature.
CITATION STYLE
de Farias Oliveira Cardoso, B., Fontainha, T. C., & Leiras, A. (2020). Performance Indicators in Humanitarian Operations from the Beneficiary Perspective: A Systematic Literature Review. In Springer Proceedings in Business and Economics (pp. 283–292). Springer Science and Business Media B.V. https://doi.org/10.1007/978-3-030-23816-2_27
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