Abstract
For robots to become our personal companions in the future, they need to know how to socially interact with us. One defining characteristic of human social behaviour is empathy. In this paper, we present a robot that acts as a social companion expressing different kinds of empathic behaviours through its facial expressions and utterances. The robot comments the moves of two subjects playing a chess game against each other, being empathic to one of them and neutral towards the other. The results of a pilot study suggest that users to whom the robot was empathic perceived the robot more as a friend. © ICST Institute for Computer Science, Social Informatics and Telecommunications Engineering 2011.
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Pereira, A., Leite, I., Mascarenhas, S., Martinho, C., & Paiva, A. (2011). Using empathy to improve human-robot relationships. In Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST (Vol. 59 LNICST, pp. 130–138). https://doi.org/10.1007/978-3-642-19385-9_17
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