A new approach to competence-based business partner profiles for collaborative business process management

Abstract

In this paper a novel approach and thinking to foster the derivation of competence and skill requirements by business process models is presented. Management of intra- and inter-organizational business processes is a significant issue that influences a company's success. A multitude of competence models, standards and frameworks exist. Furthermore, current resource models in business process management solutions are not sophisticated and adequately reflecting the needs of collaborative resource planning and competence management. Our research activities yielded a meta model which tends to overcome existing shortfalls. In this article we present an extensible resource meta-model that allows the modeling of resources including their competences, skills and knowledge. Furthermore we demonstrate the aggregation of competence concepts to business partner profiles in collaborative networks. © 2010 IFIP.